As teams and projects grow more complex, conflict becomes more nuanced to navigate.

This in-person workshop is designed for leaders, HR partners, project managers, and consultants who want a more practical understanding of how personality dynamics shape conflict in real workplace situations.

Workshop: Navigating Workplace Conflict through Personality and Conflict Styles
Date: Thursday, May 14, 2026
Time: 9:00am-1:00 pm
Location: 4025 Woodland Park Blvd, Arlington, TX 76013
Fee: $425
Duration: 4 hours

Workshop Overview
This workshop integrates MBTI® Step II insights with Thomas-Kilmann Conflict Styles to examine how personality preferences shape responses to conflict. Participants explore practical tools for navigating tension, communication breakdowns, and decision impasses in professional environments, with an emphasis on ethical and effective application.

What You’ll Learn

• Identify how MBTI® Step II personality patterns shape responses to workplace conflict, including how nuanced preferences influence communication, stress reactions, and decision-making under tension.

• Apply conflict style frameworks alongside personality insights to better understand competing priorities, escalation patterns, and points of misunderstanding in professional interactions.

• Explore real-world organizational and team conflict scenarios using multiple assessment lenses, supporting more thoughtful and ethical responses to impasses and breakdowns.

• Strengthen professional judgment when integrating personality and conflict style data in facilitation, leadership consultation, or complex workplace situations.

Who Should Attend

• HR professionals, leaders, and managers working with nuanced team or organizational dynamics

• Project managers, program managers, Scrum leaders, and team leads working with cross-functional teams

• MBTI® certified practitioners and those pursuing Master Practitioner credit

• Coaches, consultants, and facilitators supporting teams or individuals

Pre-Work

• Review of your MBTI® Step II results is required for participation. An assessment link will be provided during registration if needed.

Registration & Cancellation Policy

• Registration closes May 7 to allow time for preparation and assessment administration, if needed. Participants requiring a Step II assessment will receive instructions with the assessment link approximately 5–7 days prior to the workshop.

• Due to limited enrollment, cancellations made 72 hours or more prior to the workshop date are eligible for a full refund or transfer to a future workshop (if available).

• Cancellations made within 72 hours of the workshop are nonrefundable. Substitutions may be permitted with advance notice.

Assessment Add-On Policy

• The MBTI® Step II assessment is available as an optional add-on for participants who do not already have Step II results.

• Assessment fees are nonrefundable once the assessment has been administered or reports have been generated, regardless of workshop attendance.

Completion & Continuing Education

A certificate of completion documenting attendance will be provided to all participants.

• This program is approved for continuing education credits for the MBTI® Master Practitioner Credential Program.

• SHRM PDCs: This program is valid for 4.0 PDCs for SHRM-CP® or SHRM-SCP®.

• PMI PDUs: This program qualifies for up to 4.0 Power Skills PDUs toward PMP®, CAPM®, or other PMI certifications.

• HRCI: This program has been approved for 4.0 recertification credit hours toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute®.

  If available, certification credit certificates may be obtained for an additional $25 administrative fee.